Common problems and what they usually mean

Symptoms overlap. Restricted airflow can look exactly like low refrigerant, and a failed sensor can imitate a dead compressor. Use this index to find your symptom, then call 069 268 0988 so we can confirm it with measurements instead of guesswork.

Heat Pumps

Heat Pumps faults

Heat Pumps Not Heating Water — Montana

Usual causes: low refrigerant charge; reversing valve or four-way valve fault; failed water circulation pump.

Heat Pumps Not Switching On — Montana

Usual causes: tripped breaker or isolator; failed start capacitor or relay; blown control board fuse.

Heat Pumps Leaking Water — Montana

Usual causes: blocked condensate drain line; cracked or displaced drip tray; frozen evaporator melting off.

Heat Pumps Making Noise — Montana

Usual causes: worn fan bearing or bent blade; loose compressor mounting rubbers; debris in the fan housing.

Heat Pumps Compressor Not Starting — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Heat Pumps Fan Not Working — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Heat Pumps Low Temperature — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Heat Pumps Electrical Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Heat Pumps Thermostat Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Heat Pumps Pressure Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers

Fridges & Freezers faults

Fridges & Freezers Not Cooling — Montana

Usual causes: refrigerant loss through a pinhole or joint leak; failed or seized compressor; blocked capillary or filter drier.

Fridges & Freezers Too Cold — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Leaking Water — Montana

Usual causes: blocked condensate drain line; cracked or displaced drip tray; frozen evaporator melting off.

Fridges & Freezers Making Noise — Montana

Usual causes: worn fan bearing or bent blade; loose compressor mounting rubbers; debris in the fan housing.

Fridges & Freezers Compressor Not Starting — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Fan Not Working — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Defrost Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Thermostat Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Gas Leak — Montana

Usual causes: corroded evaporator or condenser tubing; failed brazed joint or flare nut; vibration fracture at the compressor discharge.

Fridges & Freezers Low Refrigerant — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Fridges & Freezers Control Board Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning

Air Conditioning faults

Air Conditioning Not Cooling — Montana

Usual causes: refrigerant loss through a pinhole or joint leak; failed or seized compressor; blocked capillary or filter drier.

Air Conditioning Leaking Water — Montana

Usual causes: blocked condensate drain line; cracked or displaced drip tray; frozen evaporator melting off.

Air Conditioning Making Noise — Montana

Usual causes: worn fan bearing or bent blade; loose compressor mounting rubbers; debris in the fan housing.

Air Conditioning Not Switching On — Montana

Usual causes: tripped breaker or isolator; failed start capacitor or relay; blown control board fuse.

Air Conditioning Low Airflow — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning Frozen Indoor Unit — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning Gas Leak — Montana

Usual causes: corroded evaporator or condenser tubing; failed brazed joint or flare nut; vibration fracture at the compressor discharge.

Air Conditioning Low Refrigerant — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning Compressor Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning Fan Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Air Conditioning Electrical Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms

Cold Rooms faults

Cold Rooms Not Cooling — Montana

Usual causes: refrigerant loss through a pinhole or joint leak; failed or seized compressor; blocked capillary or filter drier.

Cold Rooms Temperature Too High — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Temperature Too Low — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Compressor Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Fan Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Door Seal Problem — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Gas Leak — Montana

Usual causes: corroded evaporator or condenser tubing; failed brazed joint or flare nut; vibration fracture at the compressor discharge.

Cold Rooms Refrigerant Problem — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

Cold Rooms Electrical Fault — Montana

Usual causes: electrical supply or component failure; refrigerant charge outside specification; restricted airflow or water flow.

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Describe the fault to us and we will tell you what it usually means, what it costs to diagnose, and when we can be on site. Email info@reyds.co.za or call now.